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Customer Service

May contain: people; customer service representatives

The Fair Oaks Water District customer service staff and a team of technical experts, from conservation to finance, are ready to serve you—just call and we’ll be there!

Send Us an Email 

E-mail our Customer Service department directly at any time at

Give Us a Call

You can reach us at (916) 967-5723 between 8:00 a.m. and 4:30 p.m., Monday through Friday. Our fax number is (916) 844-3539.

Emergency Contacts

After hours, we have an automated answering system that will accept your call and message. After-hours emergencies are forwarded to an on-call representative to assist you immediately. An emergency is defined as a threat to life and/or property, or a major water leak.

For emergencies, you can reach us at (916) 967-5723

Stop by Our Office

We are located at:
10326 Fair Oaks Blvd.
Fair Oaks, CA  95628

(in old Fair Oaks near Winding Way)


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