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Management Objectives

Employee Oath

The goal of all Fair Oaks Water District employees is to provide excellent internal and external customer service. We will continually strive to work in our community’s interest, modeling integrity, honesty, dependability, enthusiasm, and professionalism.


  • Straight talk
  • Respect and dignity for all
  • Teams that listen and learn
  • Work smart and have fun
  • Reward and recognize people consistently


  • Sustainable advantages in operational excellence and customer responsiveness
  • Align organization with Board strategy
  • Formal and informal public outreach

Balance The Business​​

  • Embrace opportunities
  • Maximize use of employee skills
  • Innovative thinking and solutions
  • Investing in our people
  • Develop the “pipeline” of communication


  • Balance between operational excellence and financial performance
  • Enhance operational effectiveness
  • Develop business systems and processes that are valued by the customer
  • Share knowledge

View our organizational chart here